Any business can greatly benefit from hiring a virtual assistant. They do time-consuming tasks so that you don’t have to and in the process, you can concentrate on growing your business.
And by any business, we mean any business. There are all sorts of virtual assistants out there who are probably more knowledgeable than you on certain aspects of your business. You’ll save time and money from hiring one rather than learning and doing these things yourself.
Here are ten examples of virtual assistants that can greatly benefit your business.
Administrative
Perhaps the most common type of VA, this particular one is responsible for a variety of tasks, from scheduling appointments to filing paperwork to answering phone calls and emails to preparing expense reports. They can sometimes provide customer service assistance and social media management as well. This role is typically hired to support executives and team leaders who need administrative work taken care of to free up extra time to focus on more pressing business matters.
Bookkeeping
This type of VA can be employed by an accounting firm or they can freelance and have a variety of clients. This role is ideal for remote work and can save finance teams and small business owners time and money.
Social Media
A social media VA is responsible for managing a company’s social media platforms. Their responsibilities include creating editorial calendars, scheduling posts, engaging with followers, and acting as customer support for inquiries on the page. They also analyze which type of content is appropriate for the platform and the brand, and how it affects sales and overall reach.
Real Estate
This VA helps agents with paperwork for showings on properties, scheduling appointments and house viewings, and taking calls from potential buyers or sellers. They can also improve sales and build relationships with clients.
Shopping and e-commerce
If you have an online shopping business, this VA would be of great help to you. They are experts in managing product lists and shopping apps such as Shopify, Amazon, Google Shop, and others.
Blog writing
Blogs are an important part of any website. They help drive traffic and tell your target audience and customers that you are an expert on your field, which promotes trust. But blogging can be time consuming and not everyone is a writer. There’s also the matter of optimizing your blog content for greater ranking on search engines.
Good thing there’s a virtual assistant for that too and there are plenty on the market! In fact, blog VAs are one of the most hired. They can take care of coming up with topics for your blog, writing them, making sure they’re SEO friendly, schedule them, and promote them across social media platforms.
Customer service
If your business is the type that receives a ton of inquiries whether via chat, email, or phone, you’ll definitely need help answering them. After all, customer service can make or break your business’ reputation. Customers who have great experience with a business’ service are more likely to purchase from them again.
A customer service VA will be able to handle all kinds of concerns, from answering basic questions to handling complaints to processing refunds. Overall they make sure that your customers are happy, satisfied, and will return.
IT
You can hire a VA who will handle solely any computer and network issues. If offices and companies had an IT guy, remote and virtual businesses need one too. Skill levels can vary between these VAs and it depends on what your business needs. Troubleshooting may be challenging when done virtually but that’s exactly why you need these professionals.
Data entry
Tasks for this include inputting large amounts of information into a database, transcribing audio recordings, entering or deleting notes in online calendars, and entering names and addresses in contact databases.
Graphic design
This type of VA can help you with the branding of your business. They can do logo creation, web page design, creating brochures, fliers, advertisements, and many more.
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