With a Workmate to handle your offshore sales and/or customer service, you can significantly reduce personnel costs, support marketing campaigns, handle seasonal spikes in sales or call volumes, or support customers in other time zones.
Sales and/or customer service staff can also help you:
- Develop products and market strategies.
- Create product presentations.
- Generate sales leads and convert them to customers.
- Research your company’s niche.
- Analyse new market trends.
- Prepare and manage reports about sales/bookings.
- Perform other sales- or customer-service-related tasks you assign.
List of Roles
Here are some examples of sales and customer service roles:
- Telemarketer
- Inbound Sales Representative
- Outbound Sales Representative
- Customer Service/
Support Representative - Sales Specialist
- Appointment Setter
- Lead Generation Specialist
- Business Development Specialist
We reached out to Remote Workmate and it’s been extremely helpful, the staff there was able to evaluate all of our needs exactly what we were looking for, and then guide into a series of candidates who had good communication skills, attention to detail, and are very responsive.
So it’s been a pleasure. The staff we worked with is very responsive. Whether it be via Skype, email, any other communication, they answer questions immediately. And we’re also able to monitor the remote workers to make sure they’re on track and prioritising correctly, which is extremely helpful. So we definitely give Remote Workmate two thumbs up and look forward to continuing our partnership with them along into the future.
Leave your business in expert hands