When the coronavirus pandemic started in 2020, working environments changed drastically along with the perception of remote work. In fact, a 2021 study by consulting firm Mercer reveals that 70% out of 510 employers are adopting a hybrid work model.
The major transition to virtual work was essential for many office-based companies if they wanted to maintain operations. Most of them were scrambling to put processes and policies in place as they were unprepared for social distancing mandates.
This enormous growth has challenged human resources (HR) departments to manage a global workforce of remote employees. If you’re an HR manager yourself, you must have your fair share of roadblocks. Consider the following tips to adapt to working from home.
Working from home as an HR manager
As a member of the human resources department, you are in-charge of managing the employee life cycle for your employer. Some of your responsibilities include hiring, training, recruiting, briefing, and firing workers. Virtual work has greatly impact your role in the workplace.
Benefits
Many of the perks that people enjoy in the office, such as transportation allowance and catered lunches, are no longer relevant with this arrangement. This means that the money that was once meant for these is now available. Consider reinvesting it in things that are more relevant to remote working.
Conduct an anonymous survey. Rather than make assumptions about what the workers want, collect information directly from them. This data helps you determine where to invest your resources, be it in virtual tutors for working parents or allowance for internet connections.
Consider providing them with equipment. Your goal is to create a seamless experience so people will be able to work from anywhere in the world. This may mean buying new equipment like laptops or monitors for individual employees. It may also look like investing in new software or apps for a more efficient workflow.
Retention
It comes as no surprise if your retention strategy has changed over the pandemic. Employees have different priorities in a remote work setting than in an office. Company culture also changes when people aren’t together physically. Acknowledge these changes and the needs to adapt to them so you won’t lose your top talent.
Build a relationship based on trust. Make sure your workforce is able to trust their leaders to make the right choices. They want to know where the business is headed, how it’s going, and how these changes affect them. The HR department needs to be transparent with them through constant and clear communication.
Offer them additional support. Despite the pandemic going on for over 2 years now, many employees remain confused and stressed with the transition. You don’t want them to feel as if they’re facing these challenges alone. Provide virtual support through coaching or mentoring where they may be heard.
Keep the employees engaged online. Lots of workers feel disconnected from their team or jobs as a whole. The HR has to step up when it comes to virtual engagement for virtual employees. Collaboration tools and co-working platforms are options along with special meetings and events like birthday calls.
Recruitment
The process of finding talent has changed over the years. Your company likely went from on-site or in-person interviews to virtual conversations. You have to get creative in welcoming and onboarding these new hires despite being in different physical locations.
Maximise the remote work environment. There are many benefits to being part of a remote team. Since you’re no longer limited to your locale, you have access to a larger pool of talents. Unless your employer is thinking of a hybrid arrangement for the long-term, use this chance to fill your recruitment pipeline.
Change up your recruitment processes. Adapting your interview and training process is more than just giving people access to communication tools like Zoom or Skype. Ensure that you and the candidates exchange the right amount of information to make the best decisions.
Be frank with your requirements. From the initial job posting throughout the entire hiring process, you have to be clear about company policies. Specify if the remote work setup will be permanent or if they will eventually have to report to a physical office, for instance.
Prepare for a different kind of workplace
Transitioning to working from home has been a major challenge for HR managers everywhere. With the potential return to the office for you, you have to think about employee productivity, engagement, and safety once again. There’s only the new normal for the HR department from here on.
If you want to work in human resources but solely remotely, we at Remote Workmate are here to be of service. We connect candidates like you to clients from different parts of the globe. The roles we list are virtual only so you’re sure that you won’t be reporting to an office in the future.
See our listings for human resources job vacancies.