It seems that this year is flying by so fast. It’s September already– fall is almost here, and dare we say, the holiday season.
While there are a lot of things to be excited about, here at Remote Workmate, what gets us pumped up is the latest installment for our “Thank You, Workmate” initiative.
This month, we shine the spotlight on Andrie, who has been an outstanding Back Office and Customer Service Specialist for a US-based auto accessory provider. She is mainly responsible for providing customer assistance via email and phone, efficiently addressing inquiries and claims, handling requests for refunds and exchanges, and providing technical support. Additionally, she manages online listings, inventory, shipment, and other sales-related tasks.
With this plethora of responsibilities, she has become a key player in her client’s team. Her client can’t stop raving about her:
“Drie has been working very effectively and professionally with us for the past year. She is exceptionally reliable for the assigned jobs and is always willing to take on more responsibilities. She has also demonstrated her work efficiency, teamwork skills, etc. Drie is definitely an integral part of our daily operations. We want to express our thanks and appreciation to her.”
Impressive, Andrie! Keep it up!
How does Andrie do it?
We asked Andrie about her best practices, and here are some of the nuggets of wisdom she shared:
“The best thing I believe I’ve done is to show up. Showing up doesn’t just mean going to work every day – it means being prepared to give your 100% all the time. Talent and skills are great, but if you are not there for it, then all of those will be put into waste.
Always ask yourself, “What needs to be improved?” You should never settle for “quite okay” when you can do something “awesome”. This has been my anchor for a few months now.”
Well said, Andrie!
Hire the best Filipino professionals
If you’re looking to expand your team cost-effectively, hiring reliable offshore staff is the way to go. Remote Workmate has built high-performing remote teams for over 500 businesses worldwide since 2014, and we’re continuously growing.
We match top Filipino talents with international businesses not just based on skill, but also on company culture fit. So if you want to take a plunge into offshore staffing for greater productivity and scalability, book an obligation-free consultation with Remote Workmate today!
