Running a homeowners association is a challenge, especially considering that your board members are volunteers who have children, jobs, and other responsibilities outside of the community. This is why problems begin piling up within the HOA and tend to be hard to resolve, such as:
- Failure to conduct regular maintenance on common areas resulting in bigger problems like pests and mould thereby affecting property values.
- Missing files and records either because there is no paper trail of all communication or there’s nothing done to keep documents organised.
- Turning a blind eye to certain residents who break the rules because they are part of the same circle of friends or share the same interests.
- Breakdown in communications between the board and residents so people are unaware of changes in rules, fines, maintenance requests, and so on.
- Delinquency of members in paying fees and fines since nobody is following them up regarding their dues or collecting the money on time.
- Questionable activities done by the board members especially related to capital expenditures, monthly budgeting, and finance management.
- Filing of lawsuits from angry residents even if the HOA board is acting within their right and simply enforcing the rules and regulations.
Why consider HOA assistance for next year
Regardless of the size of your community, there are several factors to think about before making decisions that affect the residents. This includes the choice of hiring an administrative assistant online or not. To aid you in making an informed decision, see the following benefits of admin assistant hiring.
1. Gaining access to top talents
When you hire a property manager slash VA, you get access to a professional who provides relevant advice where necessary. This is highly useful when making important property management decisions for your neighbourhood.
For instance, they may connect you with a local construction expert who may provide guidance on how the community may renovate their units in a way that actually raises value. They might also gather resources about increasing power and water costs for presentations to tenants.
2. Using state-of-the-art technology
Hiring a property management company means you also employ the latest tools and software that they are using. These may be for credit card payments, auto-debit payments, task organisation, website development, graphics design, content creation, and more.
Collaborating with a reputable virtual assistant boosts your security and protects the sensitive information of your HOA. They have safeguards such as reliable backup for data, virus detection, and multi-level authentication measures.
3. Increasing of property values
When homeowners are happier with your HOA, they are more likely to recommend your community to their friends and loved ones. A well-managed neighbourhood is more attractive to prospective buyers too, resulting in greater property values.
Some residents might be hesitant since it means that they have to pay more during tax time, yet having higher property values is good news when they plan to sell in the future. For those who are thinking to use their homes as collateral for a loan, they get to borrow a bigger amount.
4. Saving more money on manpower
Many managers believe that adding in-house workers is cheaper than when they hire a property manager for Airbnb units or something similar. This is because they are only looking at the hourly wage but the truth is that administrative assistant hiring is more economical in these uncertain times.
Besides the fact that you don’t have to pay for their office space or equipment, you don’t have to pay for their training and supervision if they are experienced in working remotely. You typically don’t have to spend on benefits like healthcare and paid leave credits as well.
5. Focusing on the neighbourhood
Hiring a rental property manager or virtual assistant enables you to concentrate on building relationships with your tenants and residents. The VA will manage the daily operations like enforcing regulations, scheduling maintenance, and paying the bills.
In the meantime, you get to connect with the members of your community at a deeper level. You learn what they would like to see around the neighbourhood, be it a play park for their kids or additional parking space near the pool. You have time to think about whether these projects are feasible or not.
6. Establishing effective communications
Homeowners now expect quick responses to their queries and concerns, regardless if your team is in the office or not. Tools for facilitating group emails and video calls make it possible to increase engagement and satisfaction in this aspect.
When you hire a virtual executive assistant, you may rest assured that there will be someone to answer any calls, texts, or chats in the event of an emergency. They may promptly arrange for a plumber to visit a flooded home or for the fire department to retrieve a cat stuck in a tree.
7. Boosting operational efficiency
Besides being cost-effective, when you hire a property manager for rental units and the like, you’re able to use your existing workers more efficiently. You may leave the basic and routine tasks like replying to emails and organising documents to your virtual assistant.
The rest of your team, yourself included, may focus on looking for potential buyers for your available units. You may also dedicate your time and resources on creating and implementing new marketing strategies as well as on keeping residents happy.
Now hiring an administrative assistant?
The above should give you more than enough reason to hire a virtual executive assistant for your homeowners association in 2023. For sure, the other communities in your area are already thinking of doing the same and you don’t want to get left behind the times!
The best way to go about hiring an administrative assistant is by partnering with us at Remote Workmate. Not only do we have an existing pool of talents but also we’re willing to screen more candidates to ensure that you hire a property manager who meets your needs.
Begin the process of admin assistant hiring by clicking this button.
