Artificial intelligence is when machines simulate human intelligence processes, such as speech recognition and natural language processing. While it has been around for a few years, the hype accelerated over the pandemic when organisations were forced to rely on technology to reduce physical contact.

Often, when people talk about AI, they refer to a single aspect of it, such as machine learning. The truth is that AI is a combination of specialised software and hardware for creating machine learning algorithms. No single programming language is associated with it but Java, Python, and R are well-known for it.

The focus of AI programming

Generally speaking, artificial intelligence works by taking in huge amounts of data then analysing it for patterns and correlations. Then, the program uses these patterns to predict states in the future. For example, a chat bot given text samples may learn how to perform lifelike exchanges with people.

Programming for AI focuses on the following cognitive skills:

• Reasoning: for selecting the correct algorithm for reaching a desired result
• Self-correction: for continuous fine-tuning of algorithms to ensure the most accurate outcome
• Learning: for gathering data and establishing rules for turning them into actions

The role of AI in business

Artificial intelligence was created to make lives and businesses more convenient and efficient. It aids in providing 24/7 support, deeper data analysis, lesser human errors, and improved workflows. It’s present in self-driving vehicles, life-saving medical technology, and other aspects of our lives.

You may be wondering why many organisations are turning to AI for their operations. To begin with, machines are able to think faster than any human due to deep-learning algorithms. It’s also been found that AI boosts productivity, according to 54% of leaders.

An older study shows that 61% of entrepreneurs are identifying opportunities that otherwise would have been overlooked. Brightedge indicated in one of their own studies that 31% of businesses gain better understanding of their target audiences when they are using AI therefore providing more tailored client experiences.

Harvard Business Review discovered that companies that integrated artificial intelligence in their sales and marketing grew in lead generation by 50%, reduced costs up to 60%, and lessened call times up to 70%. Meanwhile, Gartner forecasts that AI will boost customer satisfaction by a whopping 25% in most companies.

The role of AI in offshore staffing

Artificial intelligence hasn’t been advantageous only to businesses as a whole, but also in the future of staffing. While there have been rumours of AI stealing jobs from humans, around 80% of leaders say that AI is actually creating jobs.

Additionally, adapting AI in recruitment has reduced costs of screening resumes by 75%, boosted the revenue per worker by 4%, and lessened employee turnover by 35%. This is significant considering that 52% of HR leaders say that screening is the hardest part of hiring Filipino remote workers.

Other benefits of AI in remote work

Organisations that are investing in artificial intelligence are better prepared for any changes to the economic landscape and any challenges related to their industry. Here are other advantages of AI in offshore staffing:

Speeding up the recruitment process

Matching the right candidates with the right roles takes up so much time. When you rely on artificial intelligence, you automate the transactional and tedious aspects when you hire a VA in the Philippines or any other professional. You have more time to build relationships with potential hires.

You get to remove high-volume tasks such as managing the applicant pipeline, scheduling video interviews, and composing emails in bulk. The hours saved may be allocated towards consulting offshore staffing agencies like Remote Workmate to narrow down your choices.

Improving the quality of your hires

In the past, companies used to hire a Filipino VA, train them, and hope for the best. It was difficult to determine whether they were truly the correct choice since it wasn’t common for the hiring team to check what happened to them after they got regularised.

Human resource data is easier to collect and analyse these days thanks to technology. Standardised job matching has become popular as it allows companies to filter applicants according to skills, knowledge, experience, and other criteria found in previous hires that have since been promoted to regular workers.

Supporting long-term corporate goals

Engagement with the recruitment team is often the first point of contact that an applicant has with a company. Their first impression has the potential to give a meaningful and memorable experience that workers bring with them into the future. At the same time, it may damage your reputation when candidates aren’t handled well.

Businesses may use AI to introduce or explain their brand to job seekers and encourage them to join the team. Machines develop new ways to engage applicants and ensure that the feel included. This is especially important in this era where society values diversity.

Removing any limitations in the search

Typically, recruiters are limited to a number of job boards that they’re familiar with and have already used before. These platforms barely have any search functions and candidate profile visibility too. This causes your organisation to miss out on many suitable candidates.

Through the use of AI, your search isn’t restricted by any unconscious biases you might have. They look a resumes objectively and filter according to skills and qualifications. This reduces the instances of nepotism where recruiters may prefer a candidate they’re related to or have worked with before.

Why still hire a virtual assistant in the Philippines

There are certainly many benefits to using AI in remote work as we’ve discussed above. However, you must remember that it remains in its early stages so there are going to be some blind spots. There’s going to be that unexpected situation that machines are unable to handle on their own.

Besides that, you must never dismiss the human element when you want to hire remote staff in the Philippines. When you rely solely on AI to hire a Filipino freelancer, the program will reject job seekers who fall even a month short of your requirements despite being qualified elsewhere.

No matter how advanced innovations may be these days, it’s still hard for a machine to determine the potential of a candidate. Remote Workmate knows how to prepare for the risks involved when you decide to hire a freelancer in the Philippines who doesn’t meet the criteria.

Are you ready to hire a Filipino virtual assistant? Get in touch with Remote Workmate by clicking this link.